Fulton County Superior Court - Atlanta - Georgia

Access and Fairness

Ratings of court users on the court's accessibility and its treatment of customers in terms of fairness, equality, and respect.

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Clearance Rates

The number of outgoing cases as a percentage of the number of incoming cases.

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Time to Disposition

The percentage of cases disposed or otherwise resolved within established time frames.

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Age of Active Pending Caseload

The age of the active cases pending before the court, measured as the number of days from filing until the time of measurement.

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Trial Date Certainty

The number of times cases disposed by trial are scheduled for trial.

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 Reliability and Integrity of Case Files

The percentage of files that can be retrieved within established time standards, and that meet established standards for completeness and accuracy of contents.

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Collection of Monetary Penalties

Payments collected and distributed within established timelines, expressed as a percentage of total monetary penalties ordered in specific cases.

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Effective Use of Jurors

Juror yield is the number of citizens selected for jury duty who are qualified and report to serve, expressed as a percentage of the total number of prospective jurors available. Juror utilization is the rate at which prospective jurors are used at least once in trial or voir dire.

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Court Employee Satisfaction

Ratings of court employees assessing the quality of the work environment and relations between staff and management.

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Cost Per Case

The average cost of processing a single case, by case type.

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